General Job Duties 

As a hotel IT support, you will be responsible for responding to IT inquiries, managing accounts, and preparing and repairing various devices. Depending on experience, you will also be responsible for system maintenance and operational improvements, including network maintenance. 

• Report preparation 
• Preparation, repair, and inventory check of in-house devices (PC, Printer, iPhone, etc.) 
• Creation and modification of various accounts, inventory, etc. 
• Responding to inquiries about internal IT matter 
• Restoration work for various problems related to in-house IT (including vendor support) 
• Creation and sharing of operation manuals 
• Management of various accounts 

Required Qualifications and Experience 

• At least 2 years of experience in IT systems or IT service desk (hotel IT experience preferred) 
• Good communication skills with internal and external teams and organizations. 
• Japanese language skills (native) 
• Business level English (reading and writing) 
• Flexibility to adapt to changes in the environment 
• Able to work on weekends and holidays 

Preferred Qualifications and Experience 

• Knowledge of PMS and POS 
• General knowledge of infrastructure and applications 
• Basic knowledge of network/security 
• Knowledge of networking/security  

Monthly Salary 

• 300,000円~350,000円 

Welfare/Benefits 

• All Insurance Included (Unemployment, Pension, Workers' Accident Comp., Health) 
• Paid Transportation Expenses (Monthly Max 50,000JPY) 
• 2 provided meals per day via the employee cafeteria 
• Employee Wi-Fi 
• Employee discounts when using/buying hotel & hotel products 
• Retirement Allowance System (pension plan)